In order to request for an increase in your transaction limit, sellers need to send an email to with the following details:

  • Merchants website/platform

  • Evidence of average monthly transaction volume.

  • Provision of evidence of transaction within the last 12 months (e.g. bank statement)

  • The new expected limit

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For further details, refer to our "Get More Help" section where you will find information on contacting us.

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